We are committed to the highest level of account and financial security for all our members. This special section of our website has great information that will help keep your Connex account secure as well as your overall financial situtation. We encourage you to use the information here as a guide, and as always, contact us if you have any questions.

How We Protect You

Keeping your online financial and personal information secure and confidential remains one of our top priorities. We ensure your privacy and security by offering technology and services designed by the brightest minds in the online banking industry.

Encryption: The privacy of communications between you (your browser) and our servers is ensured via encryption. Encryption scrambles messages exchanged between your browser and our online banking server.

Password Complexity: It is important to verify that only authorized persons log into Online Banking. This is achieved by verifying your password. When you submit your password, it is compared with the password we have stored in our secure data center. We allow you to enter your password incorrectly a limited number of times; too many incorrect passwords will result in the locking of your online banking account until you call us to reinitialize the account. We monitor and record "bad-login" attempts to detect any suspicious activity (i.e. someone trying to guess your password). You play a crucial role in preventing others from logging on to your account. Never use easy-to-guess passwords. Examples:

• Birth dates
• First names
• Pet names
• Addresses
• Phone numbers
• Social Security numbers

Never reveal your password to another person. You should periodically change your password in the User Option section of Online Banking.

Secure Architecture: The computers storing your actual account information are not linked directly to the Internet.

• Transactions initiated through the Internet are received by Online
  Banking Web servers.
• These servers route your transaction through firewall servers.
• Firewall servers act as a traffic cop between segments of our Online
  Banking network used to store information, and the public Internet.
• This configuration isolates the publicly accessible Web servers from
  data stored on our online banking servers and ensures only authorized
  requests are processed.
• Various access control mechanisms, including intrusion detection and
  anti-virus, monitor for and protect our systems from potential malicious
  activity. Additionally, our Online Banking servers are fault-tolerant, and
  provide for uninterruptible access, even in the event of various types of
  failures.

Online Banking Features That Promote Security: We provide a number of additional security features in online banking to help protect you:
 

• Timeout: This prevents curious persons from continuing your online
  banking session if you left your PC unattended without logging out.
  You may set the timeout period in online banking's User Options
  screen. We recommend that you always sign off (log out) when done
  banking online.
• Enhanced Login Security : We use a Multi Factor authentication process
  in order to identify you as the true "owner" of your accounts.
  Learn More about adding Enhanced Login Security to your Internet Banking Account
• eStatements: eStatements are facsimiles of traditional
  financial statements packaged and delivered to you securely within
  Online Banking. By eliminating your paper statement, you help stop
  thieves from stealing your information out of your mailbox.
• Check Images: View an exact facsimile of your check transactions
  online to help prevent fraud.