We are committed to the highest level of account and financial security for all our members.
This special section of our website has great information that will help keep your Connex account secure as well as your overall
financial situtation. We encourage you to use the information here as a guide, and as always, contact us if you have any
questions.
How We Protect You
Keeping your online financial and personal information secure and confidential remains one of
our top priorities. We ensure your privacy and security by offering technology and services designed by the brightest minds in
the online banking industry.
Encryption: The privacy of communications between you (your browser) and our
servers is ensured via encryption. Encryption scrambles messages exchanged between your browser and our online banking
server.
Password Complexity: It is important to verify that only authorized persons
log into Online Banking. This is achieved by verifying your password. When you submit your password, it is compared with the
password we have stored in our secure data center. We allow you to enter your password incorrectly a limited number of times;
too
many incorrect passwords will result in the locking of your online banking account until you call us to reinitialize the
account.
We monitor and record "bad-login" attempts to detect any suspicious activity (i.e. someone trying to guess your password). You
play a crucial role in preventing others from logging on to your account. Never use easy-to-guess passwords.
Examples:
- Birth dates
- First names
- Pet names
- Addresses
- Phone numbers
- Social Security numbers
Never reveal your password to another person. You should periodically change your password in
the User Option section of Online Banking.
Secure Architecture: The computers storing your actual account information
are not linked directly to the Internet.
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Transactions initiated through the Internet are received by Online Banking Web
servers.
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These servers route your transaction through firewall servers.
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Firewall servers act as a traffic cop between segments of our Online Banking network
used to store information, and the public Internet.
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This configuration isolates the publicly accessible Web servers from data stored on
our
online banking servers and ensures only authorized requests are processed.
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Various access control mechanisms, including intrusion detection and anti-virus,
monitor for and protect our systems from potential malicious activity. Additionally, our Online Banking servers are
fault-tolerant, and provide for uninterruptible access, even in the event of various types of failures.
Online Banking Features That Promote Security: We provide a number of
additional security features in online banking to help protect you:
- Timeout: This prevents curious persons from continuing your online
banking session if
you left your PC unattended without logging out. You may set the timeout period in online banking's User Options screen. We recommend that you always sign off (log out) when done banking online.
- Enhanced Login Security : We use a Multi Factor authentication process
in order to
identify you as the true "owner" of your accounts. Learn More about adding Enhanced Login Security to your Internet Banking
Account
- eStatements: eStatements are facsimiles of traditional
financial statements packaged
and
delivered to you securely within Online Banking. By eliminating your paper statement, you help stop thieves from
stealing your information out of your mailbox.
- Check Images: View an exact facsimile of your check transactions
online to help prevent
fraud.
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